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Landlords, why use 5percentlet.co.uk?

High profiled online marketing

Whether you are a landlord looking for an agent, or a tenant looking for property, it is more than likely you will start your search with the internet. This is why we focus the majority of our advertising budget online. All our properties are listed with only the most high profile web portals, ensuring extensive coverage for your property.  Online advertising is imperative, making the most of this resource is also vital; this is why all of our consultants are trained in taking professional, captivating photos of your property, and describing its benefits in a way that captures the attention of its audience.

 

Breaking the mould

The lettings industry suffers from a lot of bad press. The lack of compulsory regulation has led to a lot of rogue agents being established with poor operating standards. At 5percentlet.co.uk we strive to maintain outstanding professionalism, integrity and substance. We really care about our clients, both landlords and tenants, and about the image that we portray, not only for ourselves but also for the industry. So regardless of what your enquiry may be, our consultants will strive to please and deliver the results you are looking for, our aim is leave you with an extremely positive experience.

 

Value for money

The lettings industry is extremely competitive and the investor landlords business model is often all about the bottom line. That is why we have established an aggressive commission structure, setting a new benchmark in the process. We have been able to do this by running an efficient business model, with the use of targeted advertising and cutting out all the unnecessary waste. As a result you can be confident of receiving a first class service with all the trimmings, supported by economical pricing that is hard to beat. A service that truly represents ‘value for money!’

 

Independent decision making

We are not controlled by a corporate style attitude. We are an independent firm who has the freedom to make its own decisions and offer flexibility where needed. We recognise the fact that everybody has a different set of requirements and it is our job to match those requirements with a service that is specific to those needs.

 

A service that is backed up by Accreditation

5percentlet.co.uk has accreditation with NALS (National Approved Letting Scheme); we are also members of TPO (The Property Ombudsman) and TDS (The Dispute Service), thus ensuring that we follow a Code of Practice and meet high standards of customer service. We also have client money protection and operate strict accounting practices, so you can be assured that your money is in safe hands.

 

We are specialists

Our focus is strictly lettings, so you can be confident that we are not weighed down unnecessarily or sidetracked by other departments. Our single minded approach to the industry allows us to maintain a leading position by keeping up with market rents, trends, peaks and troughs and new legislation. Therefore you can be assured that you are dealing with knowledgeable consultants with a keen awareness of current market conditions and the letting process. Consultants who are very willing to share such knowledge with their clients.

 

Going the extra mile

Our strong desire to please our clients often means going the extra mile. Our consultants are frequently involved with tasks that are not a part of our service agreement; we are only too willing to do what is reasonably necessary to achieve the results that are set out by our clients. We also recognise the value in providing such additional services, as this is often what sets us apart from many other agents. Being an independent firm we determine our own attitude towards customer service, developing our own principles - we will be there every step of the way.

 

Repeat business and word of mouth referrals

More than 90% of our business comes from a returning customer or word of mouth referral. This reflects a satisfied customer and is a reward to the service standards that we set for ourselves. Many of our clients have been with us since our inception; there are properties which we have let multiple times, and tenants which we have placed time and time again. You can be sure that if you become a new client, you will be treated as a new client always.

 

Late opening hours

We understand the fast paced city life that we all live in. We also understand the commitment needed to prepare a property for letting or find a property to rent; this is why we extend our opening hours late into the evening and over the weekend. We also offer viewings and valuations by special appointment, outside our normal working hours.